With regard to the personal information you supply to our business (Sandy and Angie at Angela Davidson Art), I'd firstly like to reassure you that we have never - and will never - knowingly divulge any of your personal details to any person, company or organisation for personal gain (or even for no gain). Our goal is to have an honest relationship with our customers and hope they will be delighted with the prints we supply because, not only do we take great pride in creating them, but creating and selling them is also how we make our living. Therefore, taking care of you, our customer, and your personal details, is something we do because... that's exactly how we would expect our personal information to be treated.
Below is all the whys and wherefores regarding how we deal with the information we collect from you in the course of our business, but here I'd like to give you a more easily digestable version of the same thing... but please feel free to read the other stuff as well.
The Information we Collect from You:
If you place an order via this website, we collect your name, address, email and telephone number. If you place an order in person, we will retain your name and telephone number. Your information will be retained for one month or until we can confirm the goods you have ordered have been safely delivered or collected from our gallery (your credit or debit card details are processed by Sage Pay on their encrypted website and these are details we never see, collect or store).
By the way, the Legal Basis by which we collect your information (which we're obliged to quote by the latest regulations set down by the Information Commissioner's Office) is by Consent (when you place an order with us), or Legitimate Interest if you have subscribed to our newsletter.
Where Your Personal Information Comes From:
The above information is collected automatically when you either place an order via this website or subscribe to our mailing list (apart form your payment card details as, once again, that part of the transaction is carried out by Stripe).
Why we Collect Your Personal Information:
Your personal information is used to process your order/s. From time to time we may also use your email address to send you special offers, however we will not send emails unless you have given us consent by registering with us on the Mailing List on our webpage. You also have an option to unsubscribe from our Mailing List.
Where Your Information is Stored and Who it is Shared With:
Orders from our website are sent to us via the company who built our site. That company is Visualsoft (www.visualsoft.co.uk). As our website 'lives' on Visualsoft's servers, this means that, technically, we share your data with Visualsoft. Visualsoft, however, are subject to the same General Data Protection Regulations as we are, so we consider your data to be held in a safe and secure environment.
In order to supply your order to the delivery address you have stated, we will also share your name, postal address, email and telephone number with one of the two delivery couriers we use: Hermes and DHL
Anyway, having given you the rough guide to how your information is used, here's the more in-depth stuff...
This privacy policy sets out how Angela Davidson Art uses and protects any information that you give to the company when you use this website.
Angela Davidson Art is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Angela Davidson Art may change this policy from time to time by updating this page to comply with the latest General Data Protection Regulations. Currently, this policy is effective from 28th May 2018.
What we Collect:
We collect the following information:
- Your name and/or job title Your contact information including email, postal address and phone number.
- Your name and/or job title
- Your contact information including email, postal address and phone number.
- Your contact information including email, postal address and phone number.
What we do with the information we gather:
We require your information for record keeping to enable us to fulfil and deliver your order. Also, if you have subscribed to our newsletter service, we will also use your email address to send you these newsletters and, from time to time, inform you of any special offers we may be running. We also communicate your details to our delivery couriers, Hermes and/or DHL, to enable delivery of your order. The following is a list of the links to our couriers Privacy Policies:
- https://www.myhermes.co.uk/privacy-policy.html
- http://dhlup56-www.dhl.co.uk/en/legal.html#privacy
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, via our website designer/operator we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. If you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages on this website are being used. This helps us analyse data about webpage traffic and ultimately improve our website in order to tailor it to customer preferences. We only use this information for statistical analysis purposes and we cannot identify individual users.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your Personal Information
Other than your personal details regarding fulfulment of any order you have placed with us, we will not use or store your data for any other purpose. However, if you have also given us permission to contact you via our newslwtter or for maketing purposes, we will continue to email you from time to time or until you decide to opt out of such communications.
We will not sell, distribute or lease your personal information to any other person or company.
You may request details of personal information which we hold about you under the General Data Protection Regulation 28th May 2018. If you would like a copy of the information held on you please email us at www.angeladavidsonart.co.uk or write to us at:
Angela Davidson Art,
Dunnydeer,
Insch,
Aberdeenshire,
AB52 6XQ
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
We have published this guide to help you understand how and why we collect information from you.